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policies

Billing


Payments Methods - We accept VISA, Mastercard, American Express and Discover debit and credit cards.


Sales Tax – Texas sales tax (8.25%) will be applied to all shipments that are shipping in Texas.


Shipping & Tracking

WE DO NOT SHIP INTERNATIONALLY.

Order Status - We process orders multiple times throughout the day (Monday through Saturday), excluding holidays. For orders placed before 4:30 pm CST on these days, will be shipped the same business day unless there is a problem with your order (shipping address, out of stock item, etc.)
Successfully placed orders receive an e-mail receipt with your order details. If you do not receive this item, please check your SPAM folder or contact us for confirmation.
If you need to modify your order, please contact us immediately by phone (214-265-7802). We will not be able to make changes to your order after your order has shipped. Orders cannot be cancelled once they are placed.


Tracking Your Order - Once your order has been shipped, you will receive an e-mail with your tracking information.


Returns


We want to make sure that you have the best on line shopping  experience possible. If something isn't right with your order, please contact us and we'll do our best to fix it for you. Please review our Return Policy below and feel free to contact us with any questions you might have.


Items are eligible for return if:


-All items are un-worn, un-washed, un-altered and have the original tags still attached.
-Items are received within 14 days from the original date you received the package.

Credit will be issued in the form of store credit only. If your return does not meet the above criteria, do NOT attempt to return it, as it will be rejected.


Also, we suggest that you send items back using USPS, UPS or FedEx along with a tracking number. We are not responsible for items that are lost while in-transit.

Please send to address below:


Pieces Clothing Boutique
6732 Snider Plaza
Dallas, Tx 75205


Once we receive your item(s), they will processed within 1-3 business days at which time you will be issued a store credit for the price of the item and any applicable taxes. You will receive an email with a coupon code that contains the amount of your store credit. Your store credit does not expire. Shipping charges are non-refundable.

If you have any other questions or issues please feel free to contact us via email (shop@piecesclothingboutique.com) or phone (214-265-7802).